How to Fix the PII_EMAIL_947A8A5

If you have the PII_EMAIL_947A8A5 error, don’t worry. You can easily fix it by following these simple steps.

How to Fix the PII_EMAIL_947A8A5Checkout this video:


If you receive the error “PII_EMAIL_947A8A5” when trying to send an email from Outlook, it means that your message contains Personally Identifiable Information (PII) in the form of an email address.

Microsoft requires that all PII be encrypted when sent via email, and will not allow PII to be sent through Outlook unless it is properly encrypted. The PII_EMAIL_947A8A5 error code indicates that your message was not encrypted properly and cannot be sent.

To fix this problem, you will need to re-encrypt your message using a valid encryption method. Microsoft recommends using one of the following methods:

-S/MIME encryption
-TLS encryption
-PGP/MIME encryption

What is PII_EMAIL_947A8A5?

The PII_EMAIL_947A8A5 is an error that can be caused by a number of things, but is most commonly caused by either a corrupt or outdated email address. This error can also be caused by a number of other things, but we’ll just be covering the email address issue here.

How to fix PII_EMAIL_947A8A5

PII_EMAIL_947A8A5 is an error that can occur when trying to send or receive an email. This error can be caused by a variety of things, but the most common reason is that your email address is not valid. There are a few ways to fix this error, which we will cover in this article.

Method 1: Use a different email address

If you’re receiving the PII_EMAIL_947A8A5 error, it means that the email address you’re using to sign in to your Google account isn’t valid. To fix the issue, try signing in with a different email address.

If you don’t have another email address that you can use, you can create a new Gmail account.

Method 2: Use a different web browser

If you continue to see the PII_EMAIL_947A8A5 error, try using a different web browser, such as Mozilla Firefox or Google Chrome. If you don’t see the error in either of those browsers, it’s likely that the problem is with your original browser and not with your Gmail account.

Method 3: Use a different device

If you are still getting the PII_EMAIL_947A8A5 error, try using a different device. This could be a laptop, desktop, phone, or tablet. If you are able to access your account on a different device, it is likely that the issue is with the device you were using originally.

If you are not able to access your account on any other devices, please contact customer support for further assistance.


In conclusion, the PII_EMAIL_947A8A5 is a critical error that can prevent you from sending or receiving emails. However, by following the steps outlined in this article, you should be able to fix the problem.

Leave a Comment